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FAQ

Short answers about Jozzo, privacy and payments.

Getting started

What is Jozzo?+

One place for shared habits, lists, plans, expenses and vendor tabs. Open things get reminders.

Who is it for?+

Friends, flatmates, families and groups who coordinate everyday life.

Is Jozzo free?+

Yes - completely. No subscription, no card, no paid tier and no ads. Every plan, Space, habit, list and tab is free for everyone in it.

Where can I use it?+

On iPhone and iPad from the App Store, on Android from Google Play, and in any browser, where it can be installed as an app from the browser menu. It's the same account everywhere.

How do I sign in?+

Google, or a six-digit code we email you. No passwords. Same email, same account, everywhere.

What happens in onboarding?+

Your name, a username, then gender, city and age. City finds Spaces and plans near you; age and gender stay private.

Why do you need my gender, age and city?+

City finds what's near you. Age keeps Jozzo to 13 and over. Neither age nor gender is shown to anyone.

Can I use Jozzo alone?+

Yes. Everyone gets a Personal Space - just you, your habits, notes, plans and lists.

What is "Around you"?+

Nearby films, events, places, activities and public Spaces. Choose a category, then tap Plan to share it.

Why does Jozzo say it's under maintenance?+

We're upgrading something. It reopens by itself when we're done. Nothing you've saved is affected.

Spaces

What is a Space?+

A shared place for a group, with its own chat, plans, money, habits and lists.

How do plans work?+

Create a plan with a name, time and place. People answer I'm in, Maybe or Can't in chat.

What is the difference between public and private Spaces?+

Public Spaces appear in search and anyone can join instantly. Private Spaces never appear in search, cannot be previewed by non-members, and can only be joined when a member invites you.

Can someone find my private Space by guessing its name?+

No. Search only ever returns public Spaces and the Spaces you're already in. Even a direct link shows nothing to someone who isn't a member.

How do I invite someone?+

Open the Space, tap Invite, send the link or show the QR. They can join even without an account.

Can I add someone who isn't on Jozzo yet?+

Yes. Add them by name and you can include them in plans, habits and costs straight away. Send them their personal link - when they join, everything you added them to becomes theirs.

How does searching by city work?+

Pick a city from the list and Jozzo shows public Spaces set to that city. "Near me" uses the city on your profile - which follows where you are if you've allowed location (see Privacy and safety).

Can I switch a Space between public and private?+

Yes, from the Space's settings. Making a Space private removes it from search immediately.

Can I leave a Space?+

Yes, from the People tab - once you're settled up there. You can't leave with money still open, because nobody could settle it with you afterwards.

Can I rename or delete a Space?+

Any member can rename it or change its description. The person who made it can remove members and delete the Space once everyone's settled up.

What happens when someone is removed from a Space?+

They lose the chat, photos and habits, and their invite links stop working. Only the Space's owner can add them back. Open money must be settled first.

How long does an invite link work?+

30 days. Turn yours off sooner from the Invite sheet; the Space's owner can turn off every link.

Habits, Quickies and reminders

What is a habit?+

A shared commitment inside a Space - "gym every day", "read 20 pages". Participants check in; observers just watch and cheer. Everyone sees the streaks.

What is a Quickie?+

A photo, voice note or a few words shared to a Space or habit. Tap one to open it full-screen, then swipe through the feed.

Who can see my Quickies?+

A private Space: its current members. A public Space: its members and your friends. The photo's link works for nobody else.

My photo didn't upload. What now?+

If the habit requires a photo, nothing is saved - try again. Otherwise the check-in is saved without it.

What happens if I miss a day?+

Your streak breaks and the habit's members see it. A reminder is created for you and escalates gently if the habit stays missed.

How are streaks counted?+

By the habit's own schedule, in India time. A Mon/Wed/Fri habit isn't broken by a Tuesday off.

How do I start a habit with just one friend?+

Tap "Habit with a friend" on the Habits screen, name the habit, pick the days and send the link. Whoever opens it is in the habit with you.

Can I change or end a habit?+

Yes - Manage habit renames it, changes the schedule or who's on it, or ends it. Ending keeps the history.

How do shared reminders work?+

Your phone rings at the habit's time. If you don't answer, everyone's phone rings, and anyone can mark it done for you.

Why didn't my reminder ring?+

Allow notifications for Jozzo in your phone's settings. On iPhone, reminders arrive as time-sensitive notifications, so also allow those. On Android, allow "Alarms & reminders" too, and exclude Jozzo from battery optimisation if your phone stops background apps.

Nudges and notifications

What is a nudge?+

A reminder about something still open - an unpaid split, a missed habit, a shopping item that's yours to buy. Everything in Jozzo uses the same reminder system.

How does a nudge escalate?+

Quiet on day 0, a reminder on day 1, visible to your group around day 3, louder and repeating from day 6.

How do I clear a notification?+

Deal with the thing it's about. Pay the split, check in, or buy the item - the notification disappears on its own.

Do I get notifications on my phone?+

Yes. The iPhone and Android apps show nudges as notifications - allow them when the app asks. On the web, turn them on in Settings. Habit reminders come at the habit's time.

Can I nudge a friend myself?+

Once something has been stuck for about a week, everyone in the Space sees it and can tap Nudge to send a one-off reminder.

Will I get a notification for every message?+

Yes, unless that chat is open. Tap Mute in a chat to silence it or the whole Space. Reminders still come through.

Shopping lists

Are shopping lists tied to a Space?+

No. A list can be just yours or shared with exactly the people you choose.

Can an item have a date?+

Yes. A dated item stays quiet until its date and then reminds the person it's assigned to.

What happens when I mark an item bought?+

Jozzo offers to turn the purchase into a split in one tap, so the cost is shared without typing it again.

Money and UPI

Does Jozzo hold or move money?+

No. Jozzo is a record of who owes what. Payments happen in your own UPI app, between you and the other person.

How do I pay someone?+

Tap Pay. Jozzo shows a QR with the amount in it - save it, open your UPI app, scan it from your gallery.

Why not just open the UPI app with the payment filled in?+

UPI apps often block payment links from other apps. Their own scanner is trusted. A direct link is still offered.

Where is the saved QR?+

iPhone: your Photos, if you allow it when asked. Android: your gallery, under Pictures/Jozzo. Web: your downloads.

Does opening my UPI app mark the split as paid?+

No. After paying, tap "Mark as paid". The person you paid then confirms it, and only then does the split close.

Why does the other person need to confirm?+

Because it's their money. A payment only counts when the person who was owed says it arrived.

How do I add my UPI ID?+

Open the account menu, then Settings, and add one or more UPI IDs. Only people who owe you money see it, so they can pay you.

Can I send a payment request?+

Yes. On a split someone owes you, request payment. They get a reminder and a QR to pay you.

What if an expense has no Space?+

That's fine. Add an expense with a friend from Balances - splits between friends don't need a Space.

Can I split unequally?+

Yes - equally, by exact amounts, by percentage, by shares, or equally with adjustments for someone. More than one person can pay, too. Jozzo shows everyone's share before you save.

Can I edit or delete an expense?+

Yes. Open it from the Space's Money tab. If some of it was already paid back, that money becomes a credit so nobody loses track of it.

What is settling up?+

Paying a whole balance at once. Jozzo nets what you each owe into one number, and squares a Space in the fewest payments.

Someone paid me in cash. How do I record it?+

Open Settle up with them and tap "paid me". It applies straight away, because it only lowers what you're owed.

Can an expense repeat?+

Yes. Rent, Wi-Fi, the cook - set it to repeat weekly, monthly or yearly and it's added on the day automatically. Stop it any time from the Money tab.

Can I export my expenses?+

Yes. Each Space's Money tab has a CSV download with every expense and everyone's share.

Is the investments tracker linked to my broker?+

No. It only tracks values you type in. It doesn't fetch prices and isn't investment advice.

Tally

What is Tally?+

A running tab with someone who isn't on Jozzo - the milkman, the maid, the newspaper. Log each delivery or visit, and settle the total at the end of the period.

What does the calendar show?+

One dot per day with that day's count. A ✓ marks a settlement day. Totals sit under the month.

Why is my entry on a different date?+

Tally uses India Standard Time on every device, so an entry made just after midnight counts for the new day - on every screen.

Can I share a tally?+

Yes - a tally lives in a Space, so everyone there can log, fix and settle it. Every entry shows who did what.

Does the vendor see my tally?+

No. A tally is visible only to the people in its Space. When you settle, you pay the vendor however you normally do.

I forgot to log a day. Can I add it later?+

Yes. Tap the day on the calendar, or pick it in the entry form - you can log anything from the last three months. You can't log a day that hasn't happened yet.

Can I fix a wrong entry?+

Yes. Tap it to change the day, the quantity, a one-off rate or the note, or remove it - until it's part of a settlement. The entry then says who changed it.

Can I rename or delete a tally?+

Yes - Edit changes its name, unit, price or UPI ID. A new price applies only to unsettled entries.

Chat

What can I send in a chat?+

Messages, photos, videos (up to 3 minutes), voice messages (up to 2 minutes) and GIFs. Reply to a message, react to it (double-tap for ❤️), and see who's typing and who's seen your latest message.

Can I edit or delete a message?+

Edit your own for 4 hours. Delete for everyone removes it and its media; delete for me clears your copy only.

What is a view-once photo or video?+

Turn on View once before sending. Each person opens it once, and you see that they did.

Where do GIFs come from?+

From GIPHY. When you search, your search words go to GIPHY through Jozzo; they don't learn who you are from Jozzo, but your phone loads the GIFs from GIPHY directly.

Privacy and safety

Is my email or phone number shown to anyone?+

No. Search can find you by an exact email or phone number, but it never shows either one. People see only your name, photo, bio and city.

Is content filtered?+

Space names, descriptions and locations are checked before they can appear in search. Conversations inside a Space are private to its members and are not scanned.

How do I report abuse?+

Report the message, person or Space, or email abuse@jozzo.in. We read every report within 24 hours. If someone is in danger now, call 112.

How do I block someone?+

Open their profile and choose Block. You stop seeing each other everywhere. Shared Spaces and money stay put.

Does the app use my location?+

Only if you allow it. Jozzo keeps the city name, never the location itself, and you can stop sharing any time.

What permissions do the apps need?+

None to start. Each is asked for when you use the thing: the camera and microphone for photos, videos and voice notes; location only if you choose "See what's around you" (and only your city and area are kept); on iPhone, adding to Photos only when you save a UPI QR. Nothing ever asks for your contacts.

Account and support

How do I change my name, photo or city?+

Open the account menu from your profile picture and choose Settings.

How do I delete my account?+

Settings, Delete my account, type DELETE. Your profile and content go straight away. Records others depend on stay, without your details.

How do I report a bug?+

Email support@jozzo.in the screen you were on, what you expected, what happened and roughly when. A screenshot helps. Never include passwords, one-time codes or UPI PINs.